February 03, 2020

Special Arrangements and Updates due to Covid-19

Due to the outbreak of Covid-19 (previously known as the Corona Virus), we would like to inform you of the precautionary actions that we have put in place in order to ensure the health and safety of all our stakeholders. In addition, we will give you an outlook concerning our planned supply of your products.

 

First and foremost, none of our team members or family members are affected or under suspicion of COVID-19 in any CML location. At the same time, we will continue to implement and maintain all necessary measures to ensure health and safety for all stakeholders.

 

 

 

How will this affect our manufacturing timeline?

Our manufacturing facility had resumed production much earlier than most China factories since 3rd February. There are only 6 infections in Jiangyou (Sichuan province) and all of them have recovered since mid of February. With more than 90% of the workers being Sichuan locals, there was no need for them to travel during the Chinese New Year holiday. Therefore our manpower is the most healthily sufficient among all our suppliers. Besides, more than enough material was prepared to respond to local government’s urgent project – PCBs of medical thermometers comply with national epidemic prevention policies.

 

Our partner factories are running production and are rushing to increasing their capacity since mid of February. All have been certified to start production by China Council for the Promotion of International Trade and China Chamber of Internal Commerce. Considering tightened transportation and customs measures announced out of China, our SCM team continues to actively seek for best arrangements for all urgent delivery needs. We generally perform better than IPC’s industry average and we would monitor closely and prepare to any updates in transportation rules.

How will this affect your shipments?

CML cares about any potential COVID-19 impact on your supply chain. There are big movements in the global Logistics services. Especially air freight shipments from China and Hong Kong to the rest of the world are very complicated to arrange.

 

Our SCM and Production planning team are working closely with the manufacturing teams of your PCBs. In order to be well prepared for the coming rapid change in the market, we arrange the start of production for your projects depending the requested delivery date. This can be up to 2 – 3 weeks but we keep the same delivery schedule in order to give you the flexibility for further adjustment and delay the delivery date on your side. Pull in is also possible by alerting your Sales and involving our CML Task force. The highest priority has on time delivery to your original requested date and we add extra flexibility for you during these challenging times. Together, we are able to manage the whole supply chain and avoid unnecessary stocks and cash flow blocked in warehouses.
Flexibility and partnership are key components we put in the front of our action during these times. One very
benefit of an earlier planning and changing your boards to Sea or Train shipment is a significant cost
saving for your company as the rates for these two transportation ways are still stable.

 

Will our services and support be compromised?

The answer is no, as we have invested into a greater IT facility, our team which is located across 16 international cities are connected in our virtual office via cloud, allowing us to continue supporting you like usual.

 

Overall, operations run normally, our offices in Hong Kong, Shenzhen, Germany etc face no risks of operation breakdown. The account teams are in close contact with our customers for delivery details and we will switch to weekly update routine to cover new developments. We will continue to keep track of and responding to any new government health and safety updates and maintaining stable supply of protections to every employee.

We care about our customers’ needs and we wish to provide the best PCB solutions for you. These times are very challenging for all of us and with flexibility and a partnership approach, we will be able to overcome these months. We will keep you updated with more details and make reliable plans for you and your products.

For more information please feel to get in touch with your local contact person or contact us directly at info@cml-eurasia.hk/ info@cml.ag

 

Thank you for your kind attention and support!

 

Updated on 8th April 2020